Great question - With a manual setup you will receive our purchased section/widget to install on your own. Ideally if you are comfortable with your theme files you should be good. However if you need assistance and don't feel comfortable with the section, choose the progressional option and we'll help right away. 

Once you've selected professional setup, and finished your purchase, our developers will reach out you within 24hrs and have your section installed immediately. Please keep in mind we will send over a temporary staff request for your store so keep an eye out for our follow up.

For best practices please duplication your theme and install the section on that version. That way you can preview our updates and revert to the theme your oringianly duplicated. 

We do our best to ensure every widget integrates properly with the most popular shopify theme developers. Those include Shopify Default Themes, Out Of The Sandbox, Pixel Union, Clean Themes and Maestro. If you require assistance with installing your section please choose the professional option before making a purchase.

Once you purchase a section you cannot receive a refund. However if you reach to use within 48 hours of the purchase we can see what we can do.

You can only place your section per store. To prevent purchase abuse we take necessary action to ensure everyone is content. Feel free to reach out to via info@primer.io if any additional questions or comments.